Saturday, 03 December 2005 Microsoft SNARF and a Social Network and Relationship Finder. It was built around the notion that social network information that is already available to the computer system can be usefully reflected to the user: a message from a manager might be seen differently than a message from a stranger, for example. It applies this idea to email triage: handling the flow of messages when time is short and mail is long.
The SNARF UI is designed to provide a quick overview of unread mail, organized by its importance. The UI shows a series of different panes with unread mail in them; each pane shows a list of authors of messages. Clicking on a name shows all messages involving that person.